Help & FAQ

Common questions about accounts, sign-in, and learning on Velquix Learn.

How do I create an account?
Go to Get started and register with your email and a password, or choose “Continue with Google”.
Do I need to verify my email?
Yes — email/password accounts receive a verification link after registering. If you sign in with Google and your Google email is already verified, no extra verification is needed. You can resend a verification link from the verify email page or your account's Security settings.
I forgot my password.
Use forgot password to receive a reset link. The link expires and can be used once.
Can I use both Google and a password?
Yes. In your profile's Security section you can connect Google to your account and set a password, and use whichever you prefer. You can't remove your only remaining sign-in method.
Is my learning progress saved?
Yes — once you're signed in, your progress, bookmarks, streaks, XP, and achievements are saved to your account and sync across devices.

Still stuck? See Contact.